We have United States Amason warehouse, the parcel will be directly dispatched from amason warehouse after you place order. I promise you that we will fefund if the parcel not come from US Aamason warehouse. The solar panel is not come with the parcel, you have to purchase it individual.
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Why chose us
Question: What is the differences between you and others?
Answer: We are the source manufacturer. We have our own R&D team and production workshop and have a complete quality system to ensure product quality. our products will be much more cost-effective.we only use A+ grade battery to ensure quality.
Question: What is your quality inspection process of your products?
Answer: Incoming inspection→Full inspection online(Cells and BMS)→semi-finished product inspection →Aging test→Finished product inspection→Outgoing inspection
Question: Are your product safe and durable?
Answer: Quality is our life. we strictly done a series of experiments on both the battery cell and the battery pack to make sure products are safty. Such as dropping test/life span test/Impact test/short-circuit test/termal shock test/vibration test/constant temperature and humitidy test etc.
Question: Is there any guarantee for your products?
Answer: We provide 1-1.5 years warranty. We will provide replacement for free if there is any quality problem under warranty.
Question: Does your logistics have any advantages?
Answer: We have established our own warehouse in Europe, Japan, United State. Generally, the portable solar generator will reach to customer's hand within 7 days after the order is placed .
